Aurix/Legal/Privacy Policy
Privacy Policy/legal·01

The short, human privacy policy.

We're an engineering studio, not an ad network. This page tells you exactly what we do with the data you share with us — in language you'd use to explain it to a friend.

Updated / 2026-09-11Effective / 2026-09-01In force
/01

The short version

We collect what we need to talk to you, work with you, and run the business — nothing more. We do not sell your data and we do not share it with advertisers. If you want it gone, email us and we'll delete what we're legally allowed to delete.

The rest of this page is the same statement, broken into parts, in case you want the specifics.

/02

What we collect

  • ›When you contact us— your name, email, optional company, and whatever you type into the message. Contact-form submissions and the page they came from are saved in Aurix's own inbox, accessible to our Admin and Sales team. A keyed hash of your IP address is used separately to limit spam; the contact form does not store your raw IP address.
  • ›When you book a discovery call— your name, email, selected time, time zone, and anything you add to the booking form. These details are stored in Aurix's own booking system.
  • ›When you become a client — the things we need to do the work: contact details, billing info, and the project files you share with us.
  • ›When you visit the site — standard analytics: page viewed, referrer, rough location, device. Aggregate, not personal.
/03

Why we collect it

Four reasons, none of them surprising:

  • ·To reply to you.
  • ·To deliver the work you hired us for.
  • ·To send invoices and the occasional update on your project.
  • ·To understand which parts of the site are useful — so we don't waste your time with the parts that aren't.
/04

Who else sees it

A small set of tools that help us run the company. We pick vendors that take privacy seriously and we sign data-processing agreements where they apply:

  • ·Google Workspace — for email and calendars.
  • ·Stripe and bank wires — for getting paid.
  • ·Cloud infrastructure (AWS, Vercel) — for running the site and any project work.
  • ·Privacy-respecting analytics — no cross-site tracking, no fingerprinting.

We do not sell or rent your data, and we do not share it with advertisers.

/05

How long we keep it

Different things for different reasons:

  • ·Project files — for as long as your contract requires, then we either return them or delete them. Your call.
  • ·Invoices and tax records — seven years, because tax law says so.
  • ·Booking details — for as long as needed to arrange and follow up on the conversation, unless they become part of a client or legally required record.
  • ·Marketing emails — until you tell us to stop.
  • ·Site analytics — rolling twelve months, then aged out.
  • ·Contact messages are kept for responding and following up, unless they become part of a client or legally required record. Contact messages are not sent to an AI model. You can request deletion by emailing us.
/06

Your rights

You can ask us to:

  • ·Show you what we have on file.
  • ·Correct anything that's wrong.
  • ·Delete it (with the legal-retention exceptions noted above).
  • ·Stop using it for marketing.
  • ·Hand it over in a portable format.

Email operations@aurixtech.com and we'll get back to you within 24 hours.

/07

Cookies & analytics

A handful of essential cookies make the site work — remembering that you've dismissed a banner, that sort of thing. Analytics is anonymized and aggregated.

No third-party advertising trackers. No fingerprinting. No retargeting pixels. Your browser's “Do Not Track” signal is honored.

/08

Security

Project data lives behind authenticated systems with role-based access. Backups are encrypted in transit and at rest. We don't email passwords. Engineers only see the projects they're assigned to.

If something ever leaks, we'll tell you within 72 hours of discovery, what was affected, and what we're doing about it. We'd hate to need this paragraph. So far we haven't.

/09

Where your data lives

Aurix is based in Lahore, Pakistan, and our team is here. Our cloud infrastructure runs primarily in the EU (Frankfurt) and the US, depending on what your project needs.

If you're in the EU/UK and need a specific region for your project files, tell us during scoping — we can almost always accommodate.

/10

Changes to this policy

We may update this policy as the company grows or the law changes. When we do, we update the “last updated” date at the top.

For material changes — anything that affects how we use your data — we'll email active clients first, before the change takes effect.

Questions / ask a human

Clear policy should come with a clear contact.

We aim to reply within one business day. No autoresponder maze and no anonymous ticket queue.