Intake + onboarding

A high-volume intake system built around qualification decisions.

See what changed

What needed to change

Applications, eligibility evidence, review, and follow-up moved through generic forms and inboxes that obscured status and ownership.

What we built

A configurable intake journey with structured applications, reviewer workflows, document controls, status transitions, and operational reporting.

The outcome

Onboarding time + follow-up effort

Applicants moved through a clearer process while operations reduced follow-up and could identify stalled work earlier.

More in Workforce operations

Workforce delivery hubPeople, assignments, and performanceContractor billingApproved work through invoice reconciliation

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